Effective date: October 13, 2026
Iron Oak Landscape Group (“Iron Oak,” “we,” “us,” or “our”) provides lawn care and landscaping services in Pike, Monroe, and Wayne counties in Pennsylvania and Sussex and Warren counties in New Jersey. This Privacy Policy explains, in plain language, what information we collect, how we use it, and the choices you have. By using our website or our services, you agree to the practices described here.
Information We Collect
We collect only the information we need to schedule and provide our services:
- Contact information — your name, phone number, email address, and the address where service will be performed.
- Appointment details — the information you give us when you book by phone or online, such as the service you requested, your preferred appointment date and time, and any notes about your property that help our crew do the work (for example, gate access or areas to focus on).
- Call information — when you call us, we keep notes and internal summaries of the conversation so we can schedule your work and follow up accurately.
- Basic website information — standard technical details your browser sends when you visit our website, such as pages viewed and browser type, which we use only to keep the site working properly.
How We Use Your Information
We use your information to run our business and serve you, including:
- Scheduling, confirming, and performing the services you requested;
- Sending appointment confirmations and reminders, and service-related updates (such as a schedule change due to weather);
- Preparing internal call summaries so our team has an accurate record of your request;
- Responding to your questions and following up after a job;
- Keeping ordinary business records, such as estimates and invoices.
Text Messaging and Your Mobile Number
If you provide your mobile number and book an appointment, we may send you appointment-related text messages, such as confirmations and reminders. We do not share, sell, or rent your mobile phone number, your SMS opt-in status, or your text-messaging consent information to any third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
You can stop receiving text messages at any time by replying STOP. For help, reply HELP or call us at (570) 233-8088.
When We Share Information
Other than the phone and messaging providers who carry our calls and texts so they can be delivered, we do not disclose your personal information to outside parties except when needed to provide your service or when the law requires it (for example, a valid court order). We never sell your personal information.
Data Security
We use reasonable, practical safeguards to protect the information we hold, and we limit access to the people on our team who need it to do their work. No system is completely secure, but we work to keep your information safe.
Data Retention
We keep your information only as long as we need it to provide services and maintain our business records. When information is no longer needed, we delete it or remove the details that identify you.
Your Choices
You can ask us at any time to update or correct your information, and you can opt out of text messages by replying STOP. To reach us about your information, use the contact details below.
Children’s Privacy
Our services and website are intended for adults arranging property services. We do not knowingly collect information from children under 13.
Changes to This Policy
If we update this Privacy Policy, we will post the revised version on this page and update the effective date above.
Contact Us
Iron Oak Landscape Group
4239 Pine Ridge Dr, Bushkill, PA 18324
Phone: (570) 233-8088
Email: ironoaklandscapegroup@gmail.com
Hours: 7 AM – 7 PM, every day